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Results of search for 'su:"Customer service"'

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	1.	Achieving excellence through customer service by Tschohl , John. Publisher: New Jersey Prentice Hall 1991Availability: Items available for loan: Management and Commerce [Call number: 658.812 TSC] (1). Place hold Add to your cart (remove)
	2.	Customer relationship management essentials / John W. Gosney, Thomas P. Boehm by GOSNEY, John W \| Boehm, Thomas P. Publisher: Newe Delhi PHI Learning 2000Availability: Items available for loan: Management and Commerce [Call number: 658.812 GOS] (1). Place hold Add to your cart (remove)
	3.	No cover image available Delivering quality service: balancing customer perceptions and expectations by Zeithaml, Valarie A \| Parasuraman, A \| Berry, Leonard, L. Publisher: New York The Free Press 1990Availability: Items available for loan: Management and Commerce [Call number: 658.812 ZEI] (1). Place hold Add to your cart (remove)
	4.	No cover image available Delivering quality service; balancing customer perceptions and expectations by Zeithaml, Valarie A. Publisher: New York The Free press 1990Availability: Items available for loan: Management and Commerce [Call number: 658.8 ZEI] (1). Place hold Add to your cart (remove)
	5.	No cover image available Key customers: how to manage them profitably / [by] Malcolm Mc Donald, Beth Rogers, Diana Woodburn by McDONALD, Malcolm \| Rogers, Beth \| Woodburn, Diana. Publisher: Oxford Butterworth- Heinemann 2001Availability: Items available for loan: Management and Commerce [Call number: 658.8 MAC] (1). Place hold Add to your cart (remove)
	6.	Marketing services: competing through quality by BERRY, Leonard L. Publisher: New York The Free Press 1991Availability: Items available for loan: Management and Commerce [Call number: 658.8 BER] (2). Place hold Add to your cart (remove)
	7.	No cover image available On great service: a framework for action by BERRY, Leonard L. Publisher: New York The Free Press 1995Availability: Items available for loan: Management and Commerce [Call number: 658.5 BER] (2). Place hold Add to your cart (remove)
	8.	No cover image available Service breakthroughs: changing the rules of the game by HESKETT, James L. Publisher: NewYork The Free press 1990Availability: Items available for loan: Management and Commerce [Call number: 658.8 HES] (2). Place hold Add to your cart (remove)
	9.	No cover image available A Study on the service quality an d customer satisfaction of banking sector in T by Kannan, J. Edition: Mannai Rajagopalaswamy GoverPublisher: Tiruvarur Availability: Items available for reference: Management and Commerce [Call number: 658.812 KAN] (1). Add to your cart (remove)
	10.	No cover image available Influence of servicescape in patient relationship management with reference to s by Surathkumaar, R.R. Edition: Alagappa UniversityPublisher: Karaikudi 2016Availability: Items available for reference: Management and Commerce [Call number: 658.812 SUR] (1). Add to your cart (remove)

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