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1.
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Achieving Excellence in Business: A Practical Guide to the total quality transfo
by Ebel, Kenneth E. Publisher: New York ASQC Quality Press 1991Availability: Items available for loan: Management and Commerce [Call number: 658.5 EBE] (1).
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2.
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Business process benchmarking: finding and implementing best practices
by Camp, Robert C. Publisher: Wisconsin ASQC quality press 1995Availability: Items available for loan: Management and Commerce [Call number: 658.5 CAM] (1).
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3.
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Defect prevention : use of simple statistical tool / [by] Victor E.Kane
by KANE, Victor E. Publisher: NewYork Marcel Dekker / ASQC quality press 1989Availability: Items available for loan: Main Library [Call number: 670.42 KAN] (1).
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4.
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Incredibly american: releasing the heart of quality
by ZUCKERMAN, Marilyn R. Publisher: Milwaukee ASQC Quality Press 1992Availability: Items available for loan: Main Library [Call number: 384.065 ZUC] (1).
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5.
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Measuring customer satisfaction: development and use of questionnaires
by HAYES, Bob E. Publisher: Milwaukee ASQC Quality Press 1992Availability: Items available for loan: Management and Commerce [Call number: 658.8 HAY] (1).
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6.
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Measuring customer satisfaction: survey design, use and statistical analysis methods
by Hayes, Bob E. Edition: 2nd ed.Publisher: Milwaukee ASQC Quality Press 1998Availability: Items available for loan: Management and Commerce [Call number: 658.8 HAY] (1).
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7.
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Process reengineering: the key to achieving breakthrough success
by ROBERTS, Lon. Publisher: Wisconsin ASQC quality press 1994Availability: Items available for loan: Management and Commerce [Call number: 658.4 ROB] (2).
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8.
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Quality:the myth and the magic
by WESTLAND, Cynthia lane. Publisher: Wisconsin ASQC Quality press 1990Availability: Items available for loan: Management and Commerce [Call number: 658 WES] (1).
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9.
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Small business success through TQM: practical methods to improve your organizati
by EHRESMAN, Terry. Publisher: Milwaukee ASQC Quality Press 1995Availability: Items available for loan: Management and Commerce [Call number: 658.562 EHR] (1).
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10.
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Statistical process control methods / Gary K.Griffith : for long and short runs
by Griffith, Gary K. Publisher: Milwaukee ASQC Quality Press 1989Availability: Items available for loan: Engineering Library [Call number: 670.42 GRI] (1).
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11.
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Total quality management performance and cost measures: the strategy for economic survival / [by] Dorsey J.Talley
by TALLEY, Dorsey J. Publisher: Milwaukee ASQC Quality Press 1991Availability: Items available for loan: Management and Commerce [Call number: 658.5 TAL] (1).
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12.
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total quality management: perfprmance and cost measures: the strategy for econom
by Talley, Dorsey J. Publisher: Wisconsin ASQC Quality Press 1991Availability: Items available for loan: Management and Commerce [Call number: 658.5 TAL] (2).
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13.
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TQM: leadership for the quality transformation / [by] Richard S.Johnson
by JOHNSON, Richard S. Publisher: Wisconsin ASQC quality press 1993Availability: Items available for loan: Management and Commerce [Call number: 658 JOH] (1).
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14.
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Statistical problem solving
by Carr, Wendell E. Publisher: New York ASQC quality press 1992Availability: Items available for loan: Main Library [Call number: 519.502462 CAR] (1).
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