Measuring customer satisfaction: development and use of questionnaires
By: HAYES, Bob E.
Publisher: Milwaukee ASQC Quality Press 1992Description: xiii, 165 p.ISBN: 873891317.Subject(s): Customer satisfactionDDC classification: 658.8| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
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Books in Stacks (S)
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Management and Commerce Science & Technology | S | 658.8 HAY (Browse shelf) | Available | 207014 |
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