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Successful service operations management

By: METTERS, Richard | King-Metters, Kathryn | Pullman, Madeleine.

Publisher: [Australia] Thomson 2003Description: xix,374 p.+ CD-ROM.ISBN: 324135564; 0324135602 [CD].Subject(s): Customer servicesDDC classification: 658.812

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Item type	Current location	Collection	Call number	Copy number	Status	Date due	Barcode
Books in Reference (R)	Management and Commerce Science & Technology	R	658.812 MET (Browse shelf)	NB818	Available		158225
CD - Use in Library (PR)	Main Library e- Resources Section	PR	658.812 MET (Browse shelf)	158225	Not for loan		NB818

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Previous	658.8 PER Basic Marketing : a global managerial approach /	658.8 PER Essentials of marketing: a global managerial approach+CD-ROM /	658.8 PER Essentials of marketing : a global-managerial approach /	658.812 MET Successful service operations management	658.83 MAL Marketing research: an applied orientation	658.84 CAT International marketing	658.84 CAT International marketing	Next

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Successful service operations management

By: METTERS, Richard | King-Metters, Kathryn | Pullman, Madeleine.

Browsing Management and Commerce Shelves , Shelving location: e- Resources Section , Collection code: PR Close shelf browser