Kaizen strategies for customer care: how to create a powerful customer-care program and make it work / [by] Patricia Wellington
By: WELLINGTON, Patricia.
Publisher: London Pitman 1995Description: xiii, 239 p.ISBN: 027361472X.Subject(s): Marketing managementDDC classification: 658.8| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
Books in Stacks (S)
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Management and Commerce Science & Technology | S | 658.8 WEl (Browse shelf) | Available | 136104 |
Includes india
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