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1.
Customer relationship management essentials / John W. Gosney, Thomas P. Boehm

by GOSNEY, John W | Boehm, Thomas P.

Publisher: Newe Delhi PHI Learning 2000Availability: Items available for loan: Management and Commerce [Call number: 658.812 GOS] (1).

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2.
Food service management: how to succeed in the high-risk restaurant business

by Wentz, Bill.

Publisher: Florida Atlantic Pub. 2007Availability: Items available for loan: Main Library [Call number: 647.95068 WEN] (3).

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3.
Service management: concepts, principles and applications for Sri Lanka / Gamini Gunaeardane

by Gunaeardane, Gamini.

Publisher: Colombo Dayawansa Jayakody and Co. 2017Availability: Items available for loan: Management and Commerce [Call number: 658 GUN] (1).

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