Customer relationship management essentials / John W. Gosney, Thomas P. Boehm
By: GOSNEY, John W.
Contributor(s): Boehm, Thomas P
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Publisher: Newe Delhi PHI Learning 2000Description: xviii, 234 p.ISBN: 9788120318090.Subject(s): Customer Relationship Management | Commerce- Customer service ManagementDDC classification: 658.812
| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
Books in Reference (R)
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Management and Commerce Science & Technology | R | 658.812 GOS (Browse shelf) | Available | 186678 |
includes appendix and index.
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