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The Loyalty effect: the hidden force behind growth, profits, and lasting value

Publisher: Boston Harvard business school press 1996Description: xii, 323 p.ISBN: 875844480.Subject(s): Customer relationsDDC classification: 658.4

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Item type	Current location	Call number	Status	Date due	Barcode
Books in Stacks (S)	Management and Commerce MG (old)	658.4 REI (Browse shelf)	Available		207374

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