The Loyalty effect: the hidden force behind growth, profits, and lasting value
By: Reichheld, Frederick F.
Publisher: Boston Harvard business school press 1996Description: xii, 323 p.ISBN: 875844480.Subject(s): Customer relationsDDC classification: 658.4| Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
Books in Stacks (S)
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Management and Commerce MG (old) | 658.4 REI (Browse shelf) | Available | 207374 |
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