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SERVICES Marketing : integrating customer focus across the firm / [by] Valarie A.Zeithaml...[et al]

By: Zeithaml, Valarie A....[et al].
Publisher: New Delhi Tata McGraw-Hill 2009Edition: 4th ed.Description: xxix, 743 p.ISBN: 70660077.Subject(s): Marketing servicesDDC classification: 658.8
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Item type Current location Collection Call number Status Date due Barcode
Books in Reference (R) Books in Reference (R) Management and Commerce
Science & Technology
R 658.8 SER (Browse shelf) Available 181554

Includes index.

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