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Service breakthroughs: changing the rules of the game

Publisher: NewYork The Free press 1990Description: xii, 306 p.ISBN: 29146755.Subject(s): Customer ServiceDDC classification: 658.8

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Item type	Current location	Collection	Call number	Status	Date due	Barcode
Books in Stacks (S)	Management and Commerce Science & Technology	S	658.8 HES (Browse shelf)	Available		235549
Books in Stacks (S)	Management and Commerce Science & Technology	S	658.8 HES (Browse shelf)	Available		207293

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