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Key customers: how to manage them profitably / [by] Malcolm Mc Donald, Beth Rogers, Diana Woodburn

By: McDONALD, Malcolm | Rogers, Beth | Woodburn, Diana.
Series: Chartered institute of marketing. Publisher: Oxford Butterworth- Heinemann 2001Description: xxii, 320 p.-.ISBN: 750646152.Subject(s): Marketing management | Customer serviceDDC classification: 658.8
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Includes index.

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