000 -LEADER |
fixed length control field |
00670nam a2200217Ia 4500 |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20220106102414.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
180712s9999 xx 000 0 und d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
750646152 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
658.8 |
Author Mark |
MAC |
DDC Edition number |
23 |
100 ## - MAIN ENTRY--PERSONAL NAME |
Personal name |
McDONALD, Malcolm |
100 ## - MAIN ENTRY--PERSONAL NAME |
Personal name |
Rogers, Beth. |
100 ## - MAIN ENTRY--PERSONAL NAME |
Personal name |
Woodburn, Diana. |
245 ## - TITLE STATEMENT |
Title |
Key customers: how to manage them profitably / |
Statement of responsibility, etc. |
[by] Malcolm Mc Donald, Beth Rogers, Diana Woodburn |
260 ## - PUBLICATION, DISTRIBUTION, ETC. |
Place of publication, distribution, etc. |
Oxford |
Name of publisher, distributor, etc. |
Butterworth- Heinemann |
Date of publication, distribution, etc. |
2001 |
300 ## - PHYSICAL DESCRIPTION |
Extent |
xxii, 320 p.- |
440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE |
Title |
Chartered institute of marketing |
500 ## - GENERAL NOTE |
General note |
Includes index. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Marketing management |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Customer service |
9 (RLIN) |
122167 |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
item type |
Books in Stacks (S) |