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Essentials of services marketing: concepts, strategies & cases

By: HOFFMAN, K.Douglas.
Series: The dryden press series in marketing. Publisher: [Singapore] Thomson 2004Edition: 2nd ed.Description: xxi, 569 p.-.ISBN: 9812406034.Subject(s): Marketing managementDDC classification: 658.8
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S 658.8 HOF (Browse shelf) Available 171812

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