000 00429nam a2200157Ia 4500
008 180710s9999 xx 000 0 und d
020 _a256414
082 _a658.812
_bSAT
100 _aSatheeshkumar, R.
245 3 _aAn Empirical study of rerail service quality in organized retail store with spec
250 _aAnna University
260 _aChennai
300 _axvii, 171 p.
650 _aCustomer relation
942 _cPR
999 _c55802
_d55802