000 | 00454nam a2200157Ia 4500 | ||
---|---|---|---|
008 | 180710s9999 xx 000 0 und d | ||
020 | _a256328 | ||
082 |
_a658.812 _bKAN |
||
100 | _aKannan, J | ||
245 | 2 | _aA Study on the service quality an d customer satisfaction of banking sector in T | |
250 | _aMannai Rajagopalaswamy Gover | ||
260 | _aTiruvarur | ||
300 | _anmix, 232 p.+ CD Rom | ||
650 | _aCustomer service-evaluation | ||
942 | _cPR | ||
999 |
_c54654 _d54654 |