000 00454nam a2200157Ia 4500
008 180710s9999 xx 000 0 und d
020 _a256328
082 _a658.812
_bKAN
100 _aKannan, J
245 2 _aA Study on the service quality an d customer satisfaction of banking sector in T
250 _aMannai Rajagopalaswamy Gover
260 _aTiruvarur
300 _anmix, 232 p.+ CD Rom
650 _aCustomer service-evaluation
942 _cPR
999 _c54654
_d54654