000			00371nam a2200145Ia 4500
008			180712s9999 xx 000 0 und d
020			_a139573828
082			_a650.13 _bSOL
100			_aSolomon, Muriel
245			_aWorking with difficult people
260			_aNew Jersey _bPrentice- Hall _c1990
300			_axiv, 295 p.
650			_aConflict management
942			_cS
999			_c48653 _d48653