| 000 | 00440nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 180712s9999 xx 000 0 und d | ||
| 020 | _a471960667 | ||
| 082 |
_a658 _bUND |
||
| 100 | _aGlynn, William J., ed. | ||
| 245 | _aUNDERSTANDING services management: integrating marketing, organisational behavio | ||
| 260 |
_aNew York _bJohn Wiley _c1995 |
||
| 300 | _axxv, 485 p. | ||
| 650 | _aBusiness Management, General Management | ||
| 942 | _cS | ||
| 999 |
_c47120 _d47120 |
||