| 000 | 00541nam a2200217Ia 4500 | ||
|---|---|---|---|
| 999 |
_c47019 _d47019 |
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| 005 | 20190805144912.0 | ||
| 008 | 190805b ||||| |||| 00| 0 eng d | ||
| 020 | _a750623225 | ||
| 041 | _aEN | ||
| 082 |
_a658.812 _bRIC _223 |
||
| 100 | _aRICE, Chris | ||
| 245 | _aUnderstanding customers | ||
| 250 | _a2nd ed. | ||
| 260 |
_aOxford _bButterworth- Heinemann _c1999 |
||
| 300 | _avi, 312 p.- | ||
| 440 | _aThe marketing series | ||
| 500 | _ainclude Index, Bibliography | ||
| 509 | _aNS | ||
| 650 | _aCustomer relations | ||
| 942 | _cS | ||