000 00579nam a2200193Ia 4500
999 _c45279
_d45279
005 20221117150811.0
008 180712s9999 xx 000 0 und d
020 _a9780787986384
082 _a658.31124
_bGWA
_223
100 _aGWARTNEY, Patricia
245 4 _aThe telephone interviewer's handBook: how to conduct standardized conversations /
_cPatricia A.Gwartney
260 _aSan Francisco
_bJossey-Bass
_c2007
300 _axix, 315 p.
509 _aNS
650 _aInterviewing
650 4 _aTelephone surveys
_917115
650 0 _aMarket surveys
_9143037
942 _cR