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| 020 | _a9788130918389 | ||
| 082 |
_a658.31124 _bCON _223 |
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| 100 | _aCONLOW, Rick | ||
| 245 |
_aTelephone skills that satisfy customers: unleash the full potential of the telephone / _cRick Conlow, Doug Watsabaugh |
||
| 260 |
_aNew Delhi _bViva Books _c2011 |
||
| 300 | _aii, 107 p. | ||
| 509 | _aNS | ||
| 650 | _aInterviewing | ||
| 650 | 4 |
_aTelephone surveys _917115 |
|
| 650 | 0 |
_aMarket surveys _9143037 |
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| 700 |
_9143275 _aWatsabaugh, Doug |
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| 942 | _cS | ||