| 000 | 00371nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 180712s9999 xx 000 0 und d | ||
| 020 | _a9780273756064 | ||
| 082 |
_a658.8 _bLOV |
||
| 100 | _aLovelock, Christopher | ||
| 245 | _aServices marketing: people, technology, strategy | ||
| 250 | _a7th ed. | ||
| 260 |
_aBoston _bPearson _c2011 |
||
| 300 | _a648 p. | ||
| 942 | _cR | ||
| 999 |
_c36613 _d36613 |
||