000			00430nam a2200145Ia 4500
008			180712s9999 xx 000 0 und d
020			_a750609788
082			_a658.8 _bCHR
100			_aCHRISTOPHER, Martin
245			_aRelationship marketing: bringing quality, customer service and marketing togethe
260			_aOxford _bButterworth heinemann _c1991
300			_aviii, 204 p.
650			_aMarketing management
942			_cS
999			_c35015 _d35015