000 00487nam a2200181Ia 4500
999 _c35014
_d35014
005 20190805145528.0
008 190805b ||||| |||| 00| 0 eng d
020 _a075062020X
041 _aEN
082 _a658.812
_bREL
_223
100 _aPayne, Adrian
245 _aRelationship marketing for competitive advantage: winning and keeping customers
260 _aOxford
_bButterworth Heinemann
_c1995
300 _ax, 304 p.
500 _ainclude Index
509 _aNS
942 _cS