000 00434nam a2200145Ia 4500
008 180712s9999 xx 000 0 und d
020 _a155938543X
082 _a658.80052
_bADV
100 _aSwartz, Teresa A., ed.
245 _aADVANCES in services marketing and management research and practice: a research
260 _aConnecticut
_bJAI Press
_c1992
300 _a(v.1-xvii, 156 p.)
650 _aMarketing management
942 _cS
999 _c2364
_d2364