000 00536nam a22002057a 4500
999 _c177842
_d177841
005 20231009093329.0
008 230912b ||||| |||| 00| 0 eng d
020 _a1591408571
041 _aEN
082 _223
_a658.4
_bDUG
100 _aDuggan, Evan W.
100 _aReichgelt, Han
245 _aMeasuring information systems delivery quality
260 _aHershey:
_bIdea Group Publishing,
_c2006.
300 _axx, 358 p.
500 _aincludes index
509 _aNS
650 4 _99978
_aKnowledge management
942 _cR