| 000 | 00523nam a22001937a 4500 | ||
|---|---|---|---|
| 999 |
_c162668 _d162667 |
||
| 005 | 20220530095434.0 | ||
| 008 | 220427b ||||| |||| 00| 0 eng d | ||
| 020 | _a0340781742 | ||
| 041 | _aEN | ||
| 082 |
_223 _a658.812 _bCHA |
||
| 100 | _aChapman, Jacqueline. | ||
| 245 |
_aSuccessful help desk management in a week _c/ Jacqueline Chapman |
||
| 260 |
_aLondon _bHodder & Stoughton _c2000 |
||
| 300 | _a96 p. | ||
| 509 | _aNS | ||
| 650 | 4 |
_94402 _aCustomer relation |
|
| 650 | 4 |
_94409 _acustomer services |
|
| 942 | _cS | ||