000 00561nam a22002057a 4500
999 _c161487
_d161486
005 20220601094807.0
008 220310b ||||| |||| 00| 0 eng d
020 _a9780190303167
041 _aEN
082 _223
_a658.8
_bSER
100 _aChitty, William.
_eetal
245 _aServices marketing
_c/ William Chitty...[et ai.]
250 _a2nd ed.
260 _aAustralia
_bOxford university press
_c2019
300 _axxxiii, 509 p.
500 _aIncludes glossary and Index
509 _aNS
650 0 _9137190
_aServices - Marketing
942 _cR