000 00447nam a2200145Ia 4500
008 180712s9999 xx 000 0 und d
020 _a875845754
082 _a650.03
_bKEE
100 _aKeen, Peter G.W.
245 _aEvery manager's guide to business processes: a glossary of key terms & concepts
260 _aBoston
_bHarvard Business School Press
_c1996
300 _axii, 219 p.
650 _aIndustrial management-Terminology
942 _cS
999 _c15151
_d15151