000			00436nam a2200157Ia 4500
008			180712s9999 xx 000 0 und d
020			_a748733124
082			_a610.696 _bBUR
100			_aBURNARD, Philip
245			_aEffective communication skills for health professionals
250			_a2nd ed.
260			_aCheltenham _bStanley Thornes _c2001
300			_aviii, 265 p.
650			_aMedical personnel-communication
942			_cR
999			_c13161 _d13161