000 00766nam a22001817a 4500
999 _c124957
_d124956
005 20191119092000.0
008 191119b ||||| |||| 00| 0 eng d
082 _223
_a332.1068 MAN
100 _998236
_aManimekalai, T.
245 _aCRM practices in commercial banks: a comparative study between public and private sector banks in erode district:
_bThesis submitted to Bharathiar University in partial fulfillment of the requirements for the Degree of Doctor of Philosophy in Commerce
260 _aTamilNadu
_bGobi Arts Science College
_c2018
300 _a187 p.
500 _aIncludes bibliography, appendix
650 4 _91310
_aBank management
650 0 _998237
_aCustomer relation management-Indian banks
720 _aDr. R. Shunmughan
942 _cPR