| 000 | 00524nam a2200217Ia 4500 | ||
|---|---|---|---|
| 999 |
_c10953 _d10953 |
||
| 005 | 20190806083717.0 | ||
| 008 | 190806b ||||| |||| 00| 0 eng d | ||
| 020 | _a435452274 | ||
| 041 | _aEN | ||
| 082 |
_a658.812 _bWOO _223 |
||
| 100 | _aWOODS, Allan | ||
| 100 | _aHebron, Lesley | ||
| 100 | _aBradley, Sally | ||
| 245 | _aCustomer service | ||
| 260 |
_aOxford _bHeinemann educational pub. _c2005 |
||
| 300 | _avi, 378 p. | ||
| 500 | _aInclude Index | ||
| 509 | _aNS | ||
| 650 | _aCustomer services | ||
| 942 | _cS | ||