000 00637nam a2200229Ia 4500
999 _c10948
_d10948
005 20230216104749.0
008 190805b ||||| |||| 00| 0 eng d
020 _a8131505189
041 _aEN
082 _a658.812
_bBAR
_223
100 _aBARAN, Roger J.
100 _aGalka, Robert, J
100 _aStrunk, Daniel, P
245 _aCustomer relationship management /
_c[by] Roger J.Baran, Robert J.Galka, Diniel P.Strunk
260 _aAndover
_bCengage Learning
_c2011
300 _a308 p.
500 _aIncludes index.
509 _aNS
650 _aCustomer relation
650 4 _aMarketing management
_910933
942 _cR