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1. Once a customer always a customer: how to deliver customer service that creates customers for life / [by] Chris Daffy

by DAFFY, Chris.

Publisher: New Delhi Harper Collins pub. 1999Availability: Items available for loan: Management and Commerce [Call number: 658 DAF] (1).

2. QSB+=Quantitative systems for business plus / [by] Yih-Long Chang, Robert S.Sullivan

by CHANG, Yih-Long | Sullivan, Robert S.

Publisher: Englewood Cliffs Prentice-Hall 1989Availability: Items available for loan: Management and Commerce [Call number: 658 CHA] (1).

3. STUDY guide business today / [by]David J.Rachman...[et al.]

by Rachman, David J.

Edition: 7th ed.Publisher: New York McGraw-Hill 1993Availability: Items available for loan: Main Library [Call number: 658 STU] (1), Management and Commerce [Call number: 658 STU] (1).

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