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	1.	No cover image available Successful service operations management by METTERS, Richard \| King-Metters, Kathryn \| Pullman, Madeleine. Publisher: [Australia] Thomson 2003Availability: Items available for loan: Management and Commerce [Call number: 658.812 MET] (1). Items available for reference: Management and Commerce [Call number: 658.812 MET] (1). Place hold Add to your cart (remove)
	2.	No cover image available Successful service operations management by METTERS, Richard. Publisher: [Australia] Thomson 2003Availability: No items available Add to your cart (remove)