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1. At America's service: how corporations can revolutionize the way they treat thei

by ALBRECHT, Karl.

Publisher: Illinois Dow-Jones-Irwin 1988Availability: Items available for loan: Management and Commerce [Call number: 658.8 ALB] (1).

2. At america's service: howyour company can join the customer service revolution

by Albrecht, Karl.

Publisher: New York Warner Books 1988Availability: Items available for loan: Management and Commerce [Call number: 658.8 ALB] (1).

3. Service America: doing business in the new economy

by ALBRECHT, Karl.

Publisher: New York Warner Books,Inc 1985Availability: Items available for loan: Management and Commerce [Call number: 658.009736 ALB] (1).

4. Service Within Solving the middle Management Leadership Crisis

by Albrecht, Karl.

Publisher: Homewood Dow Jones-Irwin 1990Availability: Items available for loan: Management and Commerce [Call number: 658.4 ALB] (1).

5. Stress and the Manager: Making it Work for you

by Albrecht, Karl.

Publisher: London Simon & Schuster 1979Availability: Items available for loan: Main Library [Call number: 158.7 ALB] (1).

6. The Northbound Train: Finding the Purpose setting the Direction Shaping the Dest

by Albrecht Karl.

Publisher: New York Amacom 1994Availability: Items available for loan: Management and Commerce [Call number: 658.4 ALB] (1).

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