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1. Reengineering the corporation : a manifesto for business revolution / Michael Hammer, James Champy

by Hammer, Michael | Champy, James.

Publisher: London Nicholas Brealey Publi. 1995Availability: Items available for loan: Engineering Library [Call number: 658.4 HAM] (1), Management and Commerce [Call number: 658.4 HAM] (1).

2. The process engineering workbook : practical steps to working faster and smarter through process improvement /Jerry L. Harbour

by Harbour, Jerry L.

Publisher: New York Quality Resources 1994Availability: Items available for loan: Engineering Library [Call number: 658.406 HAR] (1).

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