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21. Total quality project management for the design firm: how to improve quality, in

by Stasiowski, Frank A.

Publisher: New York John Wiley & Sons 1994Availability: Items available for loan: Main Library [Call number: 720.685 STA] (1).

22. TQM: leadership for the quality transformation / [by] Richard S.Johnson

by JOHNSON, Richard S.

Publisher: Wisconsin ASQC quality press 1993Availability: Items available for loan: Management and Commerce [Call number: 658 JOH] (1).

23. Production and operations management total quality and responsiveness / Hamid Noori, Russell Radford

by Noori, Hamid | Radford, Russell.

Publisher: New York McGraw-Hill 1995Availability: Items available for loan: Engineering Library [Call number: 658.5 NOO] (1).

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