Townsend, Patrick L. <br/><br/>
Commit to quality 

 - New York  John wiley & sons  1990 
 - xviii, 221 p. 
<br/><br/><label>ISBN: </label>471520187 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality-assurance
<br/><br/><label>Dewey Class. No.: </label>658.562  / TOW