Sindhya R <br/><br/>
Evaluation of patients' expected an d perceived quality of hospital services usi 

 - Anna University 
 - Chennai 
 - xix, 216 p. 
<br/><br/><label>ISBN: </label>256325 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services-evaluation
<br/><br/><label>Dewey Class. No.: </label>658.812  / SIN