TOTAL quality management / 
edited by Gopal K.Kanji 
 - London  Chapman & Hall  1995 
 - x, 615 p. 
<br/><br/><label>ISBN: </label>412643804 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality management
<br/><br/><label>Dewey Class. No.: </label>658.5  / TOT