Cortada, James W. <br/><br/>
The mcgraw-hill encyclopedia of quality terms & concepts 

 - New York  McGraw-Hill  1995 
 - vi, 392 p. 
<br/><br/><label>ISBN: </label>007024099X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management - Encyclopedias
<br/><br/><label>Dewey Class. No.: </label>658.56203  / COR