SPENDOLINI, Michael J. <br/><br/>
The benchmarking book 

 - New York  American Management Association  1992 
 - xiv, 207 p. 
<br/><br/><label>ISBN: </label>814478662 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management
<br/><br/><label>Dewey Class. No.: </label>658.562  / SPE