GRIFFIN, Jill <br/><br/>
Taming the search-and-suitch customer: earning customer loyalty in a compulsion- 

 - United States  Jossey-Bass  2009 
 - xiv, 274 p. 
<br/><br/><label>ISBN: </label>9780470345047 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations
<br/><br/><label>Dewey Class. No.: </label>658.8  / GRI