SCHONBERGER, Richard J. <br/><br/>
Operations management: customer-focused principles 

 - 6th ed. 
 - Boston  Irwin/ McGraw-Hill  1997 
 - xii, 723 p. 
<br/><br/><label>ISBN: </label>256194068 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management
<br/><br/><label>Dewey Class. No.: </label>658.5  / SCH