Karunanithy, Mahadevan <br/><br/>
Customer relationship management and customer retention : a case of private healthcare service in Jaffna, Sri Lanka 

 - Jaffna:  2020. 
 - xvi, 213 p. 
<br/><br/>Thesis 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relationship
<br/><br/><label>Dewey Class. No.: </label>658.812  / KAR