Mannering, Karen. <br/><br/>
Dealing with difficult people  
/ Karen Mannering 
 - London   Hodder Education  2008 
 - xiv, 196 p. 
<br/><br/> Include index 
<br/><br/><label>ISBN: </label>9780340946510 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Personal improvement - Management
<br/><br/><label>Dewey Class. No.: </label>650.13  / MAN