DAETZ, Doug Barnard, Bill Norman, Rick <br/><br/>
Customer integration: the quality function deployment(QFD)leader's guide for decision making / 
[by] Doug Daetz, Bill Barnard, Rick Norman 
 - New York  John Wiley  1995 
 - xxiii, 300 p. 
<br/><br/> Includes glossary and index. 
<br/><br/><label>ISBN: </label>471132772 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.8  / DAE