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Calming upset customers

Publisher: California CRISP Publi. 1989Description: iii, 65 p.ISBN: 931961653.Subject(s): Customer servicesDDC classification: 658.812

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Item type	Current location	Collection	Call number	Status	Date due	Barcode
Books in Stacks (S)	Management and Commerce Science & Technology	S	658.812 MOR (Browse shelf)	Available		220823

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Previous	658.812 BUT Customer relationship management : concepts and technologies	658.812 DOA 50 activities for archieving excellent customer services	658.812 KUM Customer relationship management: concepts and cases	658.812 MOR Calming upset customers	658.812 QUE The QUEST for loyalty: creating value through partnership	658.812 REL Relationship marketing for competitive advantage: winning and keeping customers	658.812 RIC Understanding customers	Next

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