Take their breath away: how imaginative service creates devoted customers
By: Bell, Chip, R | Patterson, John, R.
Publisher: New Jersey John Wiley 2009Description: x, 294 p.ISBN: 9780470443507.Subject(s): Customer servicesDDC classification: 658.812| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
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Books in Stacks (S)
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Main Library Science & Technology | S | 658.812 BEL (Browse shelf) | Available | 183467 | |
Books in Reference (R)
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Management and Commerce Science & Technology | R | 658.812 BEL (Browse shelf) | Available | 183468 | |
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Books in Reference (R)
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Management and Commerce Science & Technology | R | 658.812 BEL (Browse shelf) | Available | 188656 |
include Index,Notes, Bibliography
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